State Farm® Insurance Agent Matt Cole
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Seth Cabale
November 21, 2025
"Doing business with Mr. Matt is always a pleasure. Highly recommend."
"Thanks, Seth! Appreciate it!"
Justin Clough
November 21, 2025
"10/10 experience! Had an incidental claim that they took care of in no time flat. Highly recommend! Extremely happy with the price paid on the vehicles owned!"
"Justin, so glad everything worked out and we could help! Thanks for the review!"
Treve Gibson
November 21, 2025
"Helped wrap everything together and made an easy one stop shop."
"Thanks, Treve! Appreciate the review!"
Nick Nagle
November 21, 2025
"I called State farm and talked to Shaun. He made the process as smooth as possible. I was able to do everything right over the phone and I got a better rate than I was previously paying. So far so good! 👍"
"Nick, so happy Shaun could help you out. Look forward to working with you. "
JACOB LIEBERSTEIN
November 21, 2025
"Highly recommend going through Matt Cole for State Farm insurance. I have been working with this agency for many years now and they have always been amazing. They are very personable and have great customer service! I recently got engaged and was looking into adding my fiancé to my policy. I spoke with Toni and she explained everything to me and was very quick to respond to any of my questions. Overall highly recommend this agency!!"
"So glad Toni could help and the process was quick and smooth for you. Congrats on your engagement!!"
Deep Dish
November 21, 2025
"I moved to Tennessee 2 years ago and was referred to Matt Cole of State Farm. Being a new resident of Tennessee, I was very cautious and did my research for who I could trust to insure my vehicles and home. After several recommendations to go see Mr. Cole and after the extensive time he spent with me on the phone, giving me all my options. I knew I picked the right person. He's been great to deal with and made things very easy, plus I know now that my investment and family are well protected from any unsuspected situation. I would highly recommend Mr. Cole to friends and family. Keep up the great work !"
"Joseph, so happy I could help. Thanks for all the kind words. It was our pleasure! "
Divya Koti
November 7, 2025
"Extremely disappointing experience: I called to cancel my insurance on May 29, 2024 which was my renewal date, but they had already deducted over $200 for my upcoming month’s auto and renter’s insurance. When I contacted them to cancel, the agent was extremely rude, even going so far as to say that no other company would give me a deal like theirs, and raised their voice at me during the call. Later, I received a refund of only $14, which was for the renter’s insurance. Despite calling multiple times—both customer care and the agent directly—each call lasting over an hour, I never received the full refund I was owed. This whole experience was frustrating, unprofessional, and time-consuming. I would not recommend this insurance company or their agent to anyone."
"Hi Divya, As the agent here, I don’t recall ever talking to you because I was actually not even in the state during that time. I sincerely apologize for your experience. We can’t get them all perfect but we absolutely try. I had 3 staff members making career changes during that specific period so it’s possible you called one of them and it got mixed up. Please accept our apologies and best of luck with your new company. -Matt"
Saeed Tabinda
October 29, 2025
"Great place and save thousands of dollars having insurance with them. Toni lantern great and knowledgeable and knows everything you need"
"Thanks so much Saeed!! We are pretty proud of her. 😁"
Jason Austin
October 29, 2025
"Matt is my resource and guide in getting the right coverage for any situation I propose. There’s literally nobody I trust more in insurance knowledge and navigation than Matt Cole!"
"Jason! That is so cool of you to say! We appreciate you and I’m so glad you trust us with insurance needs!"
Amanda Foland
October 28, 2025
"Had the pleasure of working with Shawn he gave me great prices. I highly recommend this organization. The time he took with me to get the best prices was incredible. Already I am extremely satisfied."
"Thank you so much for the review! We are so happy we could help! Thanks, Amanda!"
Taminko Amuzu
October 28, 2025
"Ms. Toni Lanter assisted me today. She was professional, responsive, and very helpful!"
"Thanks for the kind words about Toni, Taminko!"
Denise Saint-Jean
October 28, 2025
"I've had state farm with Matt Cole for almost a year now. I totaled my car this year and was assigned a claims manager. I had issues with communication but Tony always picked up when I called the main line and helped to push the process faster than it was going normally. She would also go the extra mile to explain more than I would have thought to ask about. I am grateful for the help and comfort she has provided, even with minor questions on my coverage."
"Denise, we are so sorry this happened to you. Thankful Toni was able to be there for you through such a hard time! We are here anytime. "
Avideh Ramezanifar
October 26, 2025
"Very professional and knowledgeable team! I really appreciate their quick responses and the affordable pricing options they offer. Highly recommend!"
"Avideh thanks for trusting us to help you! We appreciate you!!! Happy to help!"
Taylor Lazenby
October 23, 2025
"Shaun was great to work with. Helped me with my quote, answered questions honestly and made the whole process extremely simple!"
"So happy Shaun could help you! Thanks for the review!!"
Kaden Schreher
October 22, 2025
"Matt was awesome. He had answered my question very quickly and had me ready to go in <2 minutes. Knowledge and concise. couldn't have been better."
"Thanks so much Kaden! Happy to help! "
Karen Reid
October 20, 2025
"Having been with Matt for 4 years I can say that Matt and his staff are fantastic and are an excellent example of what a true professional State Farm Agency should be. Thanks to Matt and team for all that you do in providing fantastic support!"
"Karen, What a nice thing to say. 😁We are thankful to have you. Thank you so much for the kind words. "
Pauline Steinbrink
September 19, 2025
"Sean was very helpful in getting me setup with insurance to meet my needs. He was very easy to work with and very professional."
"Thanks Pauline! We appreciate your review. So happy to have you!"
Evelyn Koulianos
September 19, 2025
"Shaun was very professional . His kind demeanor made it very easy to complete the process. I would strongly recommend using his services."
"Evelyn, loved working with you. Thanks for the kind words. "
Zac Congdon
September 10, 2025
"Shaun did an amazing job for me. Saving me more than 100 dollars a month for car insurance. Highly recommend him for all your insurance needs!!"
"Thanks, Zac!! Glad we could help and save you $ in the process. Thankful to have you with us. "
Zac Congdon
September 10, 2025
"Shaun did an amazing job for me. Saving me more than 100 dollars a month for car insurance. Highly recommend him for all your insurance needs!!"
"Thanks, Zac!! Glad we could help and save you $ in the process. Thankful to have you with us. "
Hanna Erickson
September 8, 2025
"very helpful, had to transfer my policies from California to Tennessee and he made the process very simple"
"Thanks Hanna!!! So thankful we could help. "
Evelyn Mellichamp
September 2, 2025
"I worked with Shaun at Matt Cole’s StateFarm. He walked me through the process seamlessly. He answered all of my questions promptly. I was able to save a lot on my car insurance bundled with my homeowners policy"
"Evelyn, so happy the process was so smooth for you. "
Kurt Willis
September 2, 2025
"Shaun is always calm cool and collected. Couldn’t ask for a better agent"
"Thanks Kurt!!!"
Jeremy Lonsway
September 1, 2025
"Shaun Bishop is amazing and made the insurance process fun."
"Glad Shaun good help!! "
A Boisseau
August 29, 2025
"Shaun was such a pleasure working with through this seamless and easy process! They beat the competitors prices AND gave me more coverage with less deductible cost in less than a 20 minute phone conversation. Highly recommend ⭐️⭐️⭐️⭐️⭐️"
"Thank you for the review! We appreciate your business! "